COVID-19 Social Contract
I acknowledge that I am aware of certain risks of participating in public events due to the COVID-19 pandemic, and that I am choosing to enter the venue my tickets are purchased for. I understand that by leaving my home, I am exposing myself to a greater risk of becoming infected with coronavirus, or of infecting other people. In order to do my part to not spread this virus, I agree to not enter the venue and to return home if (a) I have a temperature of 100.4 degrees or above, (b) the venue's medically trained professional determines that I may not safely enter the venue, or (c) there is reason to believe I carry the coronavirus despite the current absence of symptoms. If I enter the venue, I agree to strictly follow all health and safety rules the venue has posted, which are designed to protect patrons, workers, and performers.
Refund and Exchange Policy
There are no refunds on tickets - all sales are final.
No ticket exchanges done on day of show (for that day's show). Other exchanges can be made by contacting the box office.
General Policies
Rouse Royals Ticket Policies
1. All ticket sales are final—there are no refunds. Ticket exchanges can be made if tickets are available to exchange.
2. Every patron, regardless of age, must have a ticket to enter the theater.
3. Tickets cannot be replaced if lost or stolen.
4. A ticket presented and used for admission cannot be used again.
5. Online receipt can be used as your ticket.
6. Will Call tickets not picked up 5 minutes prior to start of show will be released for sale. Refunds will not be made for released seats.
7. Seats not filled at start of show are considered forfeited with no refund.
Ludus Refund Policy
Refunds and exchanges are at the discretion of the event organizer (Rouse HS Royals).
All Ludus convenience fees are non-refundable.
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